November 2024

29 November 2024

Resolved Ended:

Random Timeout issues on Flat Files API

Uptime Impact: 4 hours, 15 minutes, and 45 seconds

We have identified a problem with our Flat Files API resulting in Timeout issues. We are currently working on resolving this. We apologize for any inconvenie...

Flat Files API
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7 Days without incident

21 November 2024

Resolved Ended:

Historical Data not accessible from 2024-11-13 to 2024-11-19 [Quotes, Trades, Order Book]

Uptime Impact: 6 hours, 33 minutes, and 11 seconds

We have identified an issue with our Historical Data not being accessible from 2024-11-13 to 2024-11-19. We are currently working with the cloud storage prov...

Market Data API Flat Files API
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6 Days without incident

14 November 2024

Complete Ended:

Maintenace of the Infrastructure for Historical Data

We will be performing maintenance to improve the performance of our infrastructure. No disruptions should be visible from the customer side; however, there c...

Market Data API Flat Files API
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6 Days without incident

07 November 2024

Resolved Ended:

API Errors while accessing OHLCV data [EMEA region]

Uptime Impact: 26 minutes and 59 seconds

We are investigating an issue with Historical and Latest OHLCV data in the EMEA region, on 11/07/2024. Our team is currently analyzing the problem. We apolo...

Market Data API Connectivity
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