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    August 2024

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    29 August 2024

    Resolved Ended: 09:00 UTC - 29 August 2024

    FIX API Connection issues

    Uptime Impact: 10 hours and 30 minutes

    Customers may experience connection issues on FIX API from Wed, 28th August 2024, 22:30 UTC to Thu, 29th August 2024, 09:00 UTC. We have already identified t...

    Market Data API Execution Management System API (EMS)
    View notice →
    8 Days without incident

    20 August 2024

    Complete Ended: 06:00 UTC - 20 August 2024

    Planned maintenance on AWS Direct Connect endpoint

    Planned maintenance has been scheduled on an AWS Direct Connect endpoint in Equinix NY5, Secaucus, NJ from Tue, 20 Aug 2024 02:00:00 GMT to Tue, 20 Aug 2024 ...

    Connectivity
    View notice →

    19 August 2024

    Resolved Ended: 14:00 UTC - 19 August 2024

    API Errors while accessing Exchange Rates data [EMEA region]

    Uptime Impact: 1 hour and 5 minutes

    We observed that customers experienced exchange rate errors in this period in the EMEA region. This has occurred randomly. The issue is now resolved and we a...

    Market Data API
    View notice →
    9 Days without incident

    09 August 2024

    Resolved Ended: 02:23 UTC - 9 August 2024

    Real-time exchange rates errors on REST and WebSocket

    Uptime Impact: 6 hours and 35 minutes

    We have experienced errors with real-time exchange rates on both REST and WebSocket services. This started on Thu, 8th August 2024, 19:48 UTC to Fri, 9th Aug...

    Market Data API
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    October 2024
    July 2024

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