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    June 2024

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    28 June 2024

    Resolved Ended: 07:33 UTC - 28 June 2024

    Some customers are unable to log in into the Customer Portal

    Uptime Impact: 13 hours, 26 minutes, and 23 seconds

    We are currently investigating the issue.

    View notice →
    3 Days without incident

    24 June 2024

    Complete Ended: 10:00 UTC - 24 June 2024

    Planned maintenance on AWS Direct Connect endpoint

    Planned maintenance has been scheduled on an AWS Direct Connect endpoint in Equinix NY5, Secaucus, NJ from Mon, 24 Jun 2024 06:00:00 GMT to Mon, 24 Jun 2024 ...

    Connectivity
    View notice →
    12 Days without incident

    11 June 2024

    Resolved Ended: 08:00 UTC - 11 June 2024

    Delayed historical exchange rate data - 2024-06-11

    Uptime Impact: 5 hours and 35 minutes

    We have identified an issue on our side with REST API exchange rates historical data, being delayed. Our team has released a fix for this issue, and should n...

    Market Data API
    View notice →
    3 Days without incident

    07 June 2024

    Complete Ended: 13:37 UTC - 7 June 2024

    Customer Portal Certificate Rotation

    There could be a short time when the customer portal will not be available in the period of updating the certificate.

    View notice →
    1 Days without incident

    05 June 2024

    Resolved Ended: 07:00 UTC - 5 June 2024

    API calls returning 403 errors (EMEA region)

    Uptime Impact: 5 hours

    The team was rolling a new backend related to quotas & limits, which caused this issue in the EMEA region. The issue was caused as some subscriptions wer...

    Connectivity
    View notice →
    July 2024
    May 2024

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