API calls returning 403 errors (EMEA region)

Uptime Impact: 5 hours
Resolved
Resolved

The team was rolling a new backend related to quotas & limits, which caused this issue in the EMEA region. The issue was caused as some subscriptions were not correctly configured on our side, and in consequence, caused the API to deny access. We quickly addressed the issue and that was a one-time event that we will make sure not to happen again. We apologize for any inconvenience caused. Thank you for your understanding and patience.

Began at:

Affected components
  • Connectivity
    • Region related - EMEA