Random Timeout issues on Flat Files API

Uptime Impact: 4 hours, 15 minutes, and 45 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover. In this stage there could be limited data availability from the period 2024-11-13 to 2024-11-19 [Quotes, Trades, Order Book].

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Identified

We have identified a problem with our Flat Files API resulting in Timeout issues. We are currently working on resolving this. We apologize for any inconvenience this issue may have caused and appreciate your patience as we work towards a solution.

Avatar for Aleja Escalante
Aleja Escalante
Began at:

Affected components
  • Flat Files API
    • S3 API