EMEA region Websocket Issue

Uptime Impact: 21 minutes and 42 seconds
Resolved
Resolved

We've now resolved the incident which was isolated to the quotes & trades stream. Thanks for your patience.

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Investigating

We have identified an issue with our Websocket API and connectivity around the EMEA region. As a workaround, please use our NCSA and APAC endpoints for the time being.

We apologize for the inconvenience and thank you for your patience.

Avatar for Gabriel Fernandez
Gabriel Fernandez
Began at:

Affected components
  • Market Data API
    • WebSocket
      • Trades
      • Quotes