Delay on the OHLCV REST API

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updating estimates: Gap: 2021-04-10 01:56 - 2021-04-13 00:00, ETA: DONE Gap: 2021-04-13 00:00 - 2021-04-13 00:40, ETA: 2021-04-14 17:00

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We have a delay in resolving the first gap, working on pushing this as fast as possible.

Updating estimates: Gap: 2021-04-10 01:56 - 2021-04-13 00:00, ETA: 2021-04-14 12:00 Gap: 2021-04-13 00:00 - 2021-04-13 00:40, ETA: 2021-04-14 12:00

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ETA in UTC for resolving the OHLCV history gaps: Gap: 2021-04-10 01:56 - 2021-04-13 00:00, ETA: 2021-04-14 00:00 Gap: 2021-04-13 00:00 - 2021-04-13 00:40, ETA: 2021-04-14 12:00

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We are migrated to new backend infrastructure @2021-04-13T00:40:00Z. This resolved the problem going forward, now we are working on backfilling the gaps before 2021-04-13T00:40:00Z.

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We will be replacing the backend at the 2021-04-13 00:00 UTC or sooner if possible.

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Recovering

At the moment we have 2 days delay in processing OHLCV historical data, and this period is shrinking as we processing the backlog. From the engineering side, we allocated resources to roll out a long-term solution to this problem ASAP.

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Began at:

Affected components
  • Market Data API
    • REST
      • Metadata (Data Sources, Symbols, Assets, Icons)
      • Metrics
      • Exchange rates
      • Indexes
      • Timeseries data (OHLCV)
      • Trades
      • Quotes
      • Order book