Random DNS lookup failures.

Resolved
Resolved

DNS provider implemented and we are monitoring the results.

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Recovering

Our service was impacted by the global Cloudflare outage.

Our DNS provider has now confirmed the issue, and they're working hard to get things back to normal.

Since 2020-07-17 21:33:48 we no longer observing the issue, but we are still monitoring the problem and increased the DNS TTL to prevent this from happening again if the problem is not fully solved on the DNS provider side.

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Began at:

Affected components
  • Website
    • support.coinapi.io
    • docs.coinapi.io
    • www.coinapi.io
  • Market Data API
    • REST
      • Metadata (Data Sources, Symbols, Assets, Icons)
      • Metrics
      • Exchange rates
      • Indexes
      • Timeseries data (OHLCV)
      • Trades
      • Quotes
      • Order book
    • WebSocket
      • Trades
      • Quotes
      • Order books
      • Timeseries data (OHLCV)
      • Metadata (symbols, exchanges, assets)
      • Exchange rates
    • FIX
      • Metadata (Security List)
      • Market Data
  • S3 API