Websocket API - Latency Issue

Uptime Impact: 6 hours, 28 minutes, and 19 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for
Investigating

We have identified a latency issue with our Websocket API and connectivity around the EMEA region. As a workaround, please use our NCSA and APAC endpoints for the time being:

  • api-ncsa.coinapi.net
  • api-apac.coinapi.net

We apologize for the inconvenience and thank you for your patience.

Began at:

Affected components
  • Market Data API
    • WebSocket
      • Trades
      • Quotes
      • Order books
      • Timeseries data (OHLCV)
      • Metadata (symbols, exchanges, assets)
      • Exchange rates
  • Connectivity
    • Region related - EMEA