[Customer Portal] Received multiple invoices for PAYG usage

Uptime Impact: 4 hours, 37 minutes, and 46 seconds
Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Aleja Escalante
Recovering

We have now resolved the core issue. Our team is now working to ensure this instance won’t happen again. Thank you for your continued patience.

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Aleja Escalante
Identified

We have identified an issue with customers receiving multiple invoices for PAYG usage. Our team is currently analyzing the problem. We apologize for any inconvenience this issue may have caused and appreciate your patience as we work towards a solution.

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Aleja Escalante
Began at:

Affected components
  • Website
    • Customer Portal