OHLCV over REST API - Response Time and Stability

Uptime Impact: 6 hours, 51 minutes, and 34 seconds
Resolved
Resolved

We have now resolved the incident. Thank you for your patience.

Recovering

We've fixed the core issue related to the endpoint randomly responding with 500 errors, but further looking at possibilities to lower the response time.

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Investigating

We are working on lowering the absolute value of response time and also the stability of response time (variance) for the OHLCV endpoint. Apologies for the inconvenience and thank you for your patience.

Began at:

Affected components
  • Market Data API
    • REST
      • Timeseries data (OHLCV)