Disconnect in the NCSA region on FIX connections

Wednesday, 17 January 10 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

We are performing changes that could inject a single disconnect on already established FIX connections in the NCSA region between 14:50-15:00 UTC (direct connection also affected). Your client should reconnect immediately after the event.

We apologize for the inconvenience and we appreciate your patience.

Began at:

Affected components
  • Market Data API
    • FIX
      • Metadata (Security List)
      • Market Data
  • Execution Management System API (EMS)
    • FIX
  • Connectivity
    • Region related - NCSA
    • AWS Direct Connect