NCSA Region Maintenance Set for 20th October 2023

Friday, 20 October — 6 hours and 45 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Planned maintenance is set to occur in the NCSA region on October 20th, 2023, from 0:15 AM to 7:00 AM New York local time. During this period, we anticipate connectivity interruptions across all API connections, encompassing REST, Websocket, FIX Market Data API, and AWS Direct Connect. The disruptions may last up to a maximum of 10 minutes throughout the maintenance window, potentially affecting approximately 25% of customers connected to the NCSA region.

In the event that you encounter connectivity issues extending beyond the anticipated time frame or duration, we encourage you to reach out to our Support team. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we strive to enhance our services. Thank you for your cooperation.

Began at:

Affected components
  • Market Data API
    • REST
      • Metadata (Data Sources, Symbols, Assets, Icons)
      • Metrics
      • Exchange rates
      • Indexes
      • Timeseries data (OHLCV)
      • Trades
      • Quotes
      • Order book
    • WebSocket
      • Trades
      • Quotes
      • Order books
      • Timeseries data (OHLCV)
      • Metadata (symbols, exchanges, assets)
      • Exchange rates
    • FIX
      • Metadata (Security List)
      • Market Data
  • S3 API
  • Connectivity
    • Region related - NCSA
    • AWS Direct Connect