NCSA Region Maintenace Scheduled for 19th October 2023

Thursday, 19 October — 6 hours and 45 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Planned maintenance has been scheduled for the NCSA region on 19th October 2023 from 04:15 to 11:00 UTC. We expect connectivity outages on all API connections, including REST, Websocket, FIX Market Data API, and AWS Direct Connect. Up to a maximum of 10 minutes during the maintenance window affecting approximately 25% of customers connected to the NCSA region. If you experience connectivity issues beyond the expected time window or duration, please contact the Support team.

Began at:

Affected components
  • Market Data API
    • REST
      • Metadata (Data Sources, Symbols, Assets, Icons)
      • Metrics
      • Exchange rates
      • Indexes
      • Timeseries data (OHLCV)
      • Trades
      • Quotes
      • Order book
    • WebSocket
      • Trades
      • Quotes
      • Order books
      • Timeseries data (OHLCV)
      • Metadata (symbols, exchanges, assets)
      • Exchange rates
    • FIX
      • Market Data
  • Execution Management System API (EMS)
    • REST
    • Cloud Management (REST)
    • WebSocket
    • FIX
  • Connectivity
    • Region related - NCSA
    • AWS Direct Connect