Possible disconnections on Websocket and FIX API connections on EMEA and APAC regions

Thursday, 19 October 5 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Customers from EMEA and APAC regions may experience disconnections on Websocket and FIX API connections between 15:00 to 15:05 UTC.

We apologize for the inconvenience and thank you for your patience.

Began at:

Affected components
  • Market Data API
    • WebSocket
      • Trades
      • Quotes
      • Order books
      • Timeseries data (OHLCV)
      • Metadata (symbols, exchanges, assets)
      • Exchange rates
    • FIX
      • Metadata (Security List)
      • Market Data
  • Execution Management System API (EMS)
    • WebSocket
    • FIX
  • Connectivity
    • Region related - EMEA
    • Region related - APAC