WebSocket stability issues and 503 errors

Resolved
Resolved

During this period, we experienced instability of the WebSocket connection or 503 error on connecting across multiple locations. We identified a problem that caused this behavior and resolved it, at the moment ensuring it will not happen again by improving the infrastructure.

Apologies for the inconvenience caused.

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Began at:

Affected components
  • Market Data API
    • WebSocket
      • Trades
      • Quotes
      • Order books
      • Timeseries data (OHLCV)
      • Metadata (symbols, exchanges, assets)
      • Exchange rates