REST API - Historical Exchange Rates 500 errors

Uptime Impact: 1 day, 5 hours, 41 minutes, and 49 seconds
Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

We released a fix that should prevent 500 errors from happening; Empty data will be displayed for the affected dates, but no errors. We are still working on backfilling this gap. Thank you for your patience.

Updated

Updates from our internal investigation:

  1. We identified that only the period 2021-01-03 to 2021-07-03 is affected.
  2. Real-time data is not affected.
  3. We are working on backfilling this gap.

We will update this accordingly once the issue is resolved. We appreciate your patience.

Identified

We identified the problem and we are working on a solution. Apologies for the inconvenience.

Began at:

Affected components
  • Market Data API
    • REST
      • Exchange rates