Inability to access REST API OHLCV History data (HTTP 500 error)

Uptime Impact: 33 minutes and 13 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Affected timespan: 2021-04-09 13:38:24 - 2021-04-09 14:19:24

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Investigating

We are investigating the problem.

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Began at:

Affected components
  • Market Data API
    • REST
      • Metadata (Data Sources, Symbols, Assets, Icons)
      • Metrics
      • Exchange rates
      • Indexes
      • Timeseries data (OHLCV)
      • Trades
      • Quotes
      • Order book