Delays in processing historical data for 2020-12-18 (REST API)

Uptime Impact: 2 hours, 17 minutes, and 3 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover. The problem is related to specific exchanges at the moment.

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Investigating

We are experiencing a performance problem and currently scaling to process the data on time. This incident only applies to the historical data available through the REST API.

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Began at:

Affected components
  • Market Data API
    • REST
      • Metadata (Data Sources, Symbols, Assets, Icons)
      • Metrics
      • Exchange rates
      • Indexes
      • Timeseries data (OHLCV)
      • Trades
      • Quotes
      • Order book